HEAD OF RETAIL, KENYA

About SWVL

SWVL is a fast growing, data driven technology company which is disrupting the public transportation market in Kenya and is continuously making people’s lives better. We started with an observation of the over dependence on personal cars and the consequent pains of moving around the city. Rush hours, traffic, terrible driving habits and unavailability of parking spots came to mind in addition to the pain of the high cost of on-demand services.

Our goal is to transform the transportation scene in Kenya, through providing a technology-based alternative to public transportation; a smart solution that solves the transportation equation, leading to helping more commute for less, with ease and comfort.

SWVL is a revolutionary idea born out of passion and a strong desire to change people’s lives. We strive to provide more than just a means to facilitate commuting and have a hunger to provide out of the box solutions, encourage the contribution of youth in innovation, and inspire change. We currently have operations in three (5) countries: Kenya, Egypt, Pakistan, Dubai and Jordan.

Job purpose

The areas of responsibility include but are not limited to:

  • Responsible for leading the Retail category across the country with full ownership of the P&L.
  • Responsible for the growth and expansion of the Retail vertical through existing business models and coming up with new business model ideas to reach the business objectives.
  • Fully accountable for the Retail customer experience, in conjunction with operations teams.
  • Develops business relationships with local transportation operators to expand the Swvl Retail marketplace.
  • Works closely with Growth and Marketing stakeholders to ensure hypergrowth of demand.

Qualifications, experience and personal qualities

The following experience is preferred:

  • Someone with a start-up experience (preferably e-commerce) and has owned a category P&L.
  • Experienced in the country travel industry
  • Managed at least a team of 5 people
  • Highly analytical
  • Passionate and super driven
  • Great at stakeholder management and cross team collaboration

What We Offer

  • A start-up environment with a lot of responsibility and independence to create impact on the entire business
  • Become part of a highly professional and dynamic team working around the world

The role will be based in Nairobi, Kenya with potential to travel within other cities in Kenya and Africa.