About Swvl

Swvl is a revolutionary idea that was born from passion, loyalty, and persistence to face all challenges that come our way. It started with an observation turning into a realization; too many cars on the streets, wasting our limited resources: time, space, and money.

Our main goal is not just to facilitate commuting, but a hunger to strive for solutions, encourage the contribution of youth in innovation, and inspire change. In 2 years Swvl started operating in 6 cities across 3 countries; Egypt, Kenya, and Pakistan.

What You Will be Doing

  • Responsible for delivering end-to-end high-quality Captain onboarding experience by conducting Vehicle Quality Checks, Captain training, and registering qualified captains on the platform
  • Maintain close communication with external and internal stakeholders throughout the onboarding process
  • Develop and optimize processes to enhance captain/vendor experience as well reduce onboarding lead times

What you need:

  • Minimum 1 year of experience in a similar capacity
  • Educated to Bachelors level (or equivalent) within a subject relevant to the position
  • Should be well versed in MS Excel.