About Us:

Swvl is the leading technology company in the mass transportation market. We are a fast-growing data-driven company which is disrupting the public transportation market in multiple continents making people’s lives better on a daily basis in countries such as Egypt, Kenya and Pakistan. Swvl is a revolutionary idea that was born from passion, loyalty, and persistence to face all challenges on the table, Swvl is not just a means to facilitate commuting, but a hunger to strive for solutions, encourage the contribution of youth in innovation and inspire change. Swvl has a positive, diverse, and supportive culture - we look for people who are curious, inventive, and work to be a little better every single day

About Role:

SWVL is looking to hire a Program Management Specialist based out of Lahore/Islamabad, Pakistan. This role will be a part of the Strategy & Performance function. In this role you will be responsible for driving performance improvement measures by devising a strategic execution approach spanning across Category wide functions. You will be working on identifying new avenues for growth, building processes and products to achieve sustainable growth, by understanding business value propositions end-to-end.

Role Responsibilities:

  • Work with core business team members to streamline and define business processes, identify problem statements and product solutions
  • Complete ownership of the delivery of new process and product capabilities by working alongside business, tech, and product teams
  • End to end program management of key strategic initiatives identified for driving performance improvement
  • Work with cross-functional internal teams for timely deliverables
  • Develop and maintain dashboards for tracking key business metrics
  • Constant performance monitoring and project revisions, basis outputs
  • Working closely with the national and regional leaders to ensure the operationalization of the plans agreed to achieve targets
  • Convert strategies into action by liaising with cross-functional teams and drive the changes required
  • Analyze data and insights to spot consumer and industry trends to grow the category - translate category metrics into actionable plans as determined by different inputs which drive category performance
  • Interpret the company-wide vision and direction set forth by the leadership and establish the vision, direction, and plans for your teams

Role Requirements:

  • 1-3 yrs. of professional work experience, preferably having worked at a fast-paced organization
  • Deep interest in product/tech-driven problem solving
  • Strong data-driven analytical skills (SQL, Excel)
  • Ability to think creatively about business problems and implement sustainable solutions
  • Good stakeholder management skills
  • Excellent written, communication, research, and analytical skills