ABOUT SWVL

SWVL is a fast growing data driven company which is disrupting the public transportation market in Kenya and is continuously making people’s lives better. We started with an observation of the over dependence on personal cars and the consequent pains of moving around the city. Rush hours, traffic, terrible driving habits and unavailability of parking spots came to mind in addition to the pain of the high cost of on-demand services.

Our goal is to transform the transportation scene in Kenya, through providing a technology-based alternative to public transportation; a smart solution that solves the transportation equation, leading to helping more people commute for less, with ease and comfort.

SWVL is a revolutionary idea born out of passion and a strong desire to change people’s lives. We strive to provide more than just a means to facilitate commuting and have a hunger to provide out of the box solutions, encourage the contribution of youth in innovation, and inspire change. We currently have operations in three (5) countries, Kenya, Egypt, Pakistan, Dubai and Jordan.

JOB PURPOSE

Responsible for generating & qualifying leads for the Sales team. Increasing “top of the funnel” is an important function in a B2B sales organization. At Swvl Business, we are looking for a self motivated, driven, experienced and strategic Inside Sales Lead.

RESPONSIBILITIES

  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails (Prospecting)
  • Understand customer needs and requirements
  • Route qualified opportunities to the appropriate sales executives for further development and closure
  • Research accounts, identify key players and generate interest
  • Maintain and expand your database of prospects within your assigned territory
  • Perform effective online demos to prospects
  • Answering potential customers' questions and sending additional information per email.
  • Keeping up with product and service information and updates.
  • Creating and maintaining a database of current and potential customers.
  • Explaining and demonstrating features of products and services.
  • Researching and qualifying new leads.
  • Closing sales and achieving sales targets

REQUIREMENTS

  • Proven inside sales experience (minimum 2 years)
  • Strong phone presence and experience dialing dozens of calls per day
  • Proficient with corporate productivity and web presentation tools
  • Experience working with CRM
  • Excellent verbal and written communications skills (English Mandatory; Arabic preferred)
  • Strong listening and presentation skills
  • Ability to multitask, prioritize, and manage time effectively
  • Previous experience in an outbound call center or a related sales position preferred