About Us

Swvl is the leading technology company in the mass transportation market. We are a fast-growing data-driven company that is disrupting the public transportation market on multiple continents making people’s lives better on a daily basis in countries such as Egypt, Kenya, Pakistan, UAE, and Jordan

Swvl is a revolutionary idea that was born from passion, loyalty, and persistence to face all challenges on the table, Swvl is not just a means to facilitate commuting, but a hunger to strive for solutions, encourage the contribution of youth in innovation, and inspire change. Swvl has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day.

About the Role

Swvl is looking for an experienced leader to lead the entire consumer vertical of the product - Customer Domain. As a leader, the role is responsible for thinking about customer persona E2E. Lead various customer category teams and unify the platform to enable a highly engaging and sticky product for customers across geographies.

What You'll Do

  • Drive new products and features through the development process
  • Gather and track product requirements and specifications
  • Make sure all product/tech projects meet deadlines and are completed within budget
  • Manage through Agile methodologies
  • Act as a communications liaison between technical and non-technical colleagues
  • Generate targeted reports for different internal and/or external audiences
  • Organize and track jobs, clarify project scopes, proactively manage risks, manage project escalations, ruthlessly prioritize tasks and solve problems
  • Support roadmap- planning process

What You'll Need

  • Educational qualification of an MBA
  • At Least 4-6 years of industry experience, ideally working on Supply and Demand driven marketplace
  • Self-supporting and proactive, ownership driven and resourceful
  • An entrepreneurial mindset comfortable working in a complex and face-paced environment
  • Highly analytical and data-driven, you rely on data to recognize what’s happening and define & measure success
  • Ability to clearly elaborate your thoughts